Question 1

1. WHO ARE 3113 SURFERS PARADISE?

Accepted Answer

3113 Surfers Paradise (3113) is the trading name of Laudet PTY LTD, which has agreements with the Body Corporate as the exclusive on site Letting Agent and the exclusive on site Caretaker of the 6 Orchid Avenue and 3113 Surfers Paradise Boulevard complex. The majority of owners of the Hilton Residences have signed a Form 6 letting agreement with 3113 to have their apartments managed by 3113 who, in turn, has appointed Hilton to operate this short term letting business.

Question 2

2. HOW DO I CONNECT ELECTRICITY TO MY APARTMENT?

Accepted Answer

Electricity and hot water services are provided by Metered Energy Holdings who will meter consumption of an individual apartment and bills will be processed and paid accordingly by 3113 Surfers Paradise. If your apartment is not in the Pooled Income Scheme you will be required to contact Metered Energy directly to connect your service. P – 1300 633 637
F – 1300 633 638
E – billingenquires@meteredenergyholdings.com.au
W – www.meteredenergy.com.au

Question 3

3. HOW DO I CONNECT MY PHONE AND INTERNET?

Accepted Answer

3113 has installed state of the art communications for the Hilton Hotel and Residences, including wireless internet for all apartments. Telephone and internet services are provided by Pivit, a leading fibre-to-the-premises carrier. This state of the art technology delivers crystal clear television signals, advanced telephony services and exceptionally fast broadband. The next generation installation technology means:
– latest Digital TV technology
– each apartment has an installed telephone to call other residents free of charge
– intercom and gate/door access control for apartment occupiers
– telephone access to Hilton to request services or make bookings
– extremely fast internet access (from 30Mbps symmetrical) for high quality voice and pictures through the internet and effortless web browsing
– wireless internet Connection to the optic fibre network in your apartment is already in place. All you need to do is to contact Pivit for very competitive call rates and broadband pricing. There is no need for a technician neither to attend nor to buy a router unless you wish to network several computers/devices simultaneously. You can be connected the same day as your application is received by Pivit. An apartment specific telephone number can be allocated by Pivit prior to moving in so that you can notify friends and relatives well in advance. Contact for Pivit: T: 1300 66 33 20
W: www.pivit.com.au

Question 4

4. WHAT IF I WANT TO RENT MY APARTMENT ON A LONG TERM BASIS?

Accepted Answer

3113 Surfers Paradise offer this personalised service and has the ability to market your apartment FOR RENT as a Hilton Surfers Paradise apartment, providing owners powerful brand marketing. No agent external to Hilton has the ability to market using the Hilton brand. 
3113 Surfers Paradise also has direct access to Hilton Additional Services which include a highly experienced (round the clock) engineering, housekeeping and security team. To further assist, 3113 Surfers Paradise also use contractors who are qualified and knowledgeable of the Hilton infrastructure, machinery and appliances.
3113 Surfers Paradise offers flexibility, prompt service and no hidden charges.   Please contact the Owners Liaison for a management agreement and a rental appraisal.

Question 5

5. CONTACT

Accepted Answer

Before making a decision to become a member of the Scheme you should consider whether to consult: (a) an investment advisor who is either an Australian Financial Services Licensee or an authorised representative of an Australian Financial Services Licensee; 
(b) an accountant;
(c) a taxation advisor; and/or
(d) a lawyer, Body Corporate Managers
Ernst Body Corporate Management Pty Ltd
PO Box 10374
Southport QLD 4215
STREET ADDRESS
EBCM Place
71 Davenport Street
Southport QLD 4215
P – 07 5519 2900
F – 07 5519 2910
E – goldcoast@ebcm.com.au 3113 Surfers Paradise
Owners Liaison
P – 07 5680 8980
E – owners@3113sp.com.au 3113 Surfers Paradise
Manager and Licencee
P – 07 5680 8980
E – manager@3113sp.com.au